Orders

  • Can I change or edit my order?

    Yes, you can change or edit your order as long as it has not been shipped out. To request a change please contact us at support@tisunbeauty.com or by clicking on the chat box.
  • How do I cancel my order?

    If you wish to cancel your order, please send us an email at support@tisunbeauty.com or a message through the chat box. Please include your name, email, and order number.
  • I received the wrong item(s), what should I do?

    We apologize in advance for messing up your order. Please contact us through the chat box below with your order number and the name of the items you incorrectly received. We will proceed from there to promptly correct your order.
  • What if I typed in the wrong email address?

    No problem! We can edit this for you. Simply send us your order number and correct email address through the chat box. We will update this information on your behalf.